Returns & Exchanges

At Official HIROSHI KATO, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. We want to ensure you find your perfect fit and are completely satisfied with your premium denim purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid UPS shipping label provided via email.

• 3.
  Package Your Items

  Place the items in their original packaging or a secure box, ensuring all original tags are intact, and affix the return label to the outside.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.